Rain Master Irritrol information. Promax UA repair form.

Rain Master

5825 Jasmine Street

Riverside, CA 92504

www.rainmaster.com

Repair form for Pro Max service.

Rain Master Support Phone Number: (800) 777-1477 FAX (951) 785 3678

Information- RM.info@toro.com

Technical Support- RM.Techsupport@toro.com

iCentral Support- iCentral.Support@toro.com

In September of 2011 I traveled California to see the grandeur of the state as well as visit with customers. One of the treats was a tour of the TORO Riverside facility. The first things I noticed was how well kept the building was. This is a building that TORO has been using since 1961 after they purchased Moist-O-Matic. Originally a manufacturing facility it is now a research and development facility. After the purchase of Rain Master several years ago TORO moved them from Simi Valley, CA to the Riverside location. I met the people that make Rain Master the great product it is. On one bench was a young man who tests every circuit board that is installed. No batch testing with Rain Master. On another long table the controllers are assembled. One thing I've always liked about Rain Master products is the emphasis on metal face plates and enclosures. I was shown the new onsite sensor and was very impressed. It will be equipped with a tipping rain gauge. Another location was dedicated to building the Pro Max remotes. Once again every Pro Max is tested before it is sent to the distributors. Most important from my perspective was the strong commitment to servicing Pro Max remotes to limit the down time for contractors. When TORO purchased Rain Master they had a 6 week backlog of remotes in need of repair. Now that has been cut to 2-3 days. That was confirmed to me by a customer who had sent a couple in for repair. Rain Master will be introducing an enclosure for the remote connectors. I plan to stock them when they become available. They will require a male by female extension which we currently carry.